1. | Knowledge Base
  2. Country Specific Features and Restrictions

Overview of country information

An overview of what is needed in each country for traffic to pass. The below applies for international traffic, special requirements for local has been marked where relevant. Note that registration requirements and cost may change.

Country Registration required Registration cost Requirements Registration timeline Notes
Afghanistan YES -

Sender name: Content sample: URL:
Company info:

- If not registered, some messages don't pass
Albania YES 0€ Sender name: Content sample: URL:
Company info:
7-14 days If not registered, sender name will be overwritten to generic
Algeria NO - - - Alpha and numeric sender names are both available
Andorra NO - - - Supports both numeric and Alpha sender names
Angola NO - - - Supports both numeric and Alpha sender names
Argentina NO - - -

Network operators overwrite all Sender ID-s to a shared or dedicated shortcode.

Armenia YES 0€

Sender name: Content sample: URL:
Company info:

1-2 weeks If not registered, the sender name will be overwritten to generic or numeric.
Australia NO - - - Supports both numeric and Alpha sender names
Austria NO - - - Supports Alpha sender names.
Azerbaijan NO - Requires special setup on Messente account - Supports both numeric and Alpha sender names
Bahamas NO - - - Supports both numeric and Alpha sender names
Bahrain NO - - - Supports both numeric and Alpha sender names
Bangladesh YES  

Sender name: Content sample: URL:
Company info:

Additional documents

  Registration needed for local traffic
Barbados NO        Supports both numeric and Alpha sender names
Belarus YES - Sender ID:
Company name:
URL:
HQ address:
VAT number:
Traffic type: (promotional, transactional or other)
SMS template:
2-3 weeks When not registered, senderID is overwritten to generic
Belgium NO - - - SIDs are overwritten to generic shortcode
Benin NO        
Bolivia NO       SIDs are usually overwritten to generic long-code
NO - Registration needed for local routes   Supports both numeric and Alpha sender names
Botswana NO       Supports  Alpha sender names
Brazil NO - -   Alpha sender name overwritten to shortcode
NO       Supports  Alpha sender names
Bulgaria YES 50€ for setu-up, 68€ monthly Documents needed, contact support for templates 3-4 weeks Supports  Alpha and numeric sender names
Burkina Faso NO - - - Supports  Alpha and numeric sender names
Burundi NO - - - Alpha and numeric sender names available
Cambodia YES

20EUR
setup fee

- 3-4 weeks Supports  Alpha sender names
Cameroon NO - - - Alpha and numeric sender names available
Canada YES 2€ Toll-free number needed, contact support to start the process 1-2 weeks Numeric senders available
Cape Verde NO - - - Alpha and numeric sender names available
Chad NO - - - Alpha and numeric sender names available
Chile NO - - - All sender IDs will be overwritten to numeric.
China YES 0€ Registration possible, although can be difficult. May require  LOA, contact support for template 1-2 months If not registered, messages will not pass. When registered, sender overwritten to generic numeric.
Colombia NO       All sender IDs will be overwritten to numeric.
Costa Rica NO       All sender IDs will be overwritten to numeric.
Croatia NO  

 

  Alpha and numeric senders available.
Cuba YES - documentation required, contact support for templates 6-8 months Alpha senders available
Cyprus  NO - - - Alpha senders available
Czech Republic YES 20€ per month for custom SID, generic 0€ SID:
content:
URL:
company information:
up to 3 weeks Alpha and numeric senders available
YES 0€ URL:
SID:
sample:
company info:
- Alpha  senders available
Denmark NO - - - Alpha and numeric senders available
Djibouti NO - - - Alpha and numeric senders available
NO - - - Senders are overwritten to generic short-code
Ecuador NO - - - Most operators overwrite senders to generic short-code
Egypt YES 0€ URL:
SID:
sample:
company info:
2 weeks to 3 months Alpha and numeric senders available
Estonia NO - - - Alpha and numeric senders available
Ethiopia YES 0€ URL:
SID:
sample:
company info:
VAT no:
   Alpha and numeric senders available
Finland NO - - - Alpha and numeric senders available
France NO - - - Alpha senders available
Gabon NO       Alpha and numeric senders available
Georgia NO       Alpha and numeric senders available
Germany NO       Alpha and numeric senders available, also shortcode
Ghana NO       Alpha and numeric senders available
Greece NO       Alpha senders available
Guatemala NO       Operators overwrite senders to generic short-code
Guinea NO       Alpha and numeric senders available
Guyana NO       Alpha and numeric senders available
Haiti NO        
Honduras NO        
Hong Kong NO 0€     Alpha sender names available
Hungary NO - -   All alpha sender names overwritten to generic
Iceland NO        
India NO 0€ Registration needed for local up to 1 month Alpha only for local.
International messages overwritten to numeric senders
Indonesia YES 0€ Some documents required, please contact support for templates up to 1 month Alpha sender names available
Iran YES 0€ Content sample:
Content type:
SID:
up to 1 month Alpha and numeric sender names available
Iraq YES 0€ Content sample:
Content type:
SID:
Company info:
up to 1 month Alpha and numeric sender names available
Ireland NO - - - Alpha and numeric sender names available
Israel NO - - - Alpha and numeric sender names available
Italy NO - - - Alpha and numeric sender names available
Ivory Coast YES 0€ Sender name:
Content sample:
company info:
up to 1 month Alpha and numeric sender names available
Jamaica NO - - - Alpha and numeric sender names available
Japan NO - - - Alpha and numeric sender names available
Jordan YES - Sender name:
Content sample:
company info:
service description:
up to 1 month Alpha and numeric sender names available. Without registration, sender is overwritten
Kazakhstan YES 50€ per month Sender name:
Content sample:
company info:
VAT/Reg number:
up to 1 month Alpha and numeric sender names available
Kenya YES 0€ Sender name:
Content sample:
company info:
Certificate of Incorporation:
1-2 weeks Alpha  sender names available
Kosovo NO - - - Alpha and numeric sender names available
Kuwait YES 0€

Sender name:
Content sample:
company info:

Documents to be filled in

up to 1 month Alpha and numeric sender names available
Kyrgyzstan NO       Alpha  sender names available
Latvia NO - - - Accepts both Alpha and numeric senders
Lebanon NO       Alpha  sender names available
Lesotho NO       Alpha  sender names available
Liberia NO       Alpha  sender names available
Libya NO       Alpha  sender names available
Lithuania NO - - - Alpha  sender names available
Luxembourg NO       Alpha  sender names available
Macedonia YES   Sender name:
Content sample:
company info:
5-7 business days Alpha  sender names available
Madagascar NO       Alpha  sender names available
Malawi NO       Alpha  sender names available
Malaysia NO   Network operators do not require sender name pre-registration, but if you have an URL in your message, please reach out to our support before sending!   Only numeric sender names are available, alpha sender names are overwritten to numeric sender names
Mali NO       Alpha and numeric sender names available
Malta NO       Alpha and numeric sender names available
Mexico NO       Most operators overwrite senders to generic short-code
Moldova NO       Alpha and numeric sender names available
Monaco NO       Alpha and numeric sender names available
Mongolia NO       Alpha and numeric sender names available
Montenegro YES   Sender name:
Content sample:
company info:
5-7 business days Alpha and numeric sender names available
Morocco YES NO

Sender name: Content sample:
URL:
Company info:

5-7 business days

Without registration will pass with generic sender name.

Mozambique NO   Registration needed for local traffic   Alpha and numeric sender names available
Myanmar NO       Alpha and numeric sender names available
Nepal NO   Requires special setup on Messente account    
Netherlands NO       Alpha and numeric sender names available
New Zealand YES  

For a dedicated shortcode, registration is required:
Sender name: Content sample:

URL:
Company info:

  Sender names are overwritten to a random shortcode
Niger NO       Alpha and numeric sender names available
Nigeria YES   Sender name: Content sample:
URL:
Company info:
2-3 weeks Alpha  sender names available
Norway NO       Alpha and numeric sender names available
Oman YES     1-2 weeks Alpha and numeric sender names available
Pakistan YES   Sender name: Content sample:
URL:
Company info:
  Alpha and numeric sender names available, depending on the operator
YES   Sender name: Content sample:
URL:
Company info:
  Alpha and numeric sender names available
Panama NO       Sender names are overwritten to a random shortcode
Paraguay NO       Sender names are overwritten to a random shortcode
Peru NO       Sender names are overwritten to a random shortcode
Philippines YES - Documents needed Contact support for a template 4-5 weeks Alpha  sender names available
Poland NO       Alpha  sender names available
Portugal NO       Alpha  and numeric sender names available
Puerto Rico NO       Alpha  and numeric sender names available
Qatar YES - Documents needed Contact support for information 2-3 weeks Alpha  sender names available
Romania YES 220€ one-time fee Documents needed Contact support for information 1-2 weeks Alpha  and numeric sender names available
Russia YES 25€ one-tiem fee, 105€ monthly per sender

Sender name: Content sample:
URL:
Company info:

VAT:

1-2 weeks Alpha  and numeric sender names available
Rwanda YES   Sender name: Content sample:
URL:
Company info:
3-4 weeks Alpha  and numeric sender names available
NO       Alpha  and numeric sender names available
Saudi Arabia YES   Documents needed Contact support for information 2-3 weeks Alpha  and numeric sender names available
Senegal NO       Alpha  sender names available
Serbia YES 10€ monthly and 10€ one-time for international senders Sender name:
URL:
content sample:
3-5 days Alpha  and numeric sender names available
Singapore YES   Only available for companies registered locally - contact support for more info   Alpha  sender names available
Slovakia NO       Alpha  sender names available
Slovenia NO       Alpha  and numeric sender names available
South Africa NO       Sender names are overwritten to a random longcode
South Korea NO       Sender names are overwritten to a random longcode
Spain NO       Alpha  and numeric sender names available
Sri Lanka YES   Sender name:
URL:
content sample:
3-5 days Alpha  and numeric sender names available
Sudan NO       Alpha sender names available
Sweden NO       Alpha  and numeric sender names available
Switzerland NO       Alpha  and numeric sender names available
Syria NO       Sender names are overwritten to a random longcode
Taiwan NO       Sender names are overwritten to a random longcode
Tajikistan NO       Alpha  and numeric sender names available
Tanzania YES   Sender name:
URL:
content sample:
up to 4 weeks Alpha  and numeric sender names available
Thailand YES - Some documents needed, contact support  for templates up to 4 weeks Alpha sender names available
Togo NO       Alpha  and numeric sender names available
NO       Sender names are overwritten to a random longcode
Tunisia NO       Alpha  and numeric sender names available
Turkey YES 0€ SID:
URL:
Company information:
Content sample:
5-7 working days Alpha  and numeric sender names available
Turkmenistan NO       Sender names are overwritten to a random longcode
Uganda YES   Some documents needed, contact support  for templates 3-4 weeks Alpha sender names available
Ukraine YES   SID:
URL:
Company information:
Content sample:
5-7 workign days Alpha  and numeric sender names available
YES   Some documents needed, contact support  for templates 3-4 weeks Alpha  and numeric sender names available
United Kingdom NO       Alpha  and numeric sender names available
United States YES 5€ per month Registration form for Toll-free number   Only numeric senders available
Uruguay NO       Alpha sender names are overwritten to a generic shortcode
Uzbekistan NO       Some sender names are overwritten to a generic sender
Venezuela NO       Sender names are overwritten to a random shortcode or generic sender
Vietnam YES   Some documents needed, contact support  for templates 3-4 weeks Alpha sender names available
Yemen YES       Sender names are overwritten to a generic sender
Zambia NO       Alpha sender names available
Zimbabwe NO       Alpha sender names available