1. | Knowledge Base
  2. Country Specific Features and Restrictions

Philippines

Sender names

Alpha sender names are available, some operators are overwriting the sender names to generic alpha sender name. More information about the Sender ID-s is available here.

Network operators require sender name pre-registration, otherwise, messages are rejected by the operators. The registration process may take up to a month.


The registration process requires:

  • Requested sender name
  • Company details - name, address, website URL
  • Content examples
  • Additional documents to be signed and stamped - reach out to our support to learn more


Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited promotion, or gambling content.


Delivery reports

Network-based delivery reports. More information about delivery reports is available here.