1. | Knowledge Base
  2. Country Specific Features and Restrictions

Saudi Arabia

Sender names

Alpha and numeric sender names are both available, more information about the Sender ID-s is available here.

Network operators require sender name pre-registration, otherwise, messages are rejected by the operators. The registration process may take up to a month.

The registration process requires:

  • Requested sender name
  • Company details - name, address, website URL
  • Content examples
  • Additional documents are required, please contact support to learn more.

Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited marketing, or gambling content

Promotional senders are prohibited to be sent between 10 PM and 7 AM Saudi Arabia time zone (GMT +3) daily.

Added suffixes or prefixes for content - senders registered for promotional traffic must include the suffix (-AD) after the sender such as (XXXXXX-AD).

Delivery reports

Handset-based delivery reports. More information about delivery reports is available here.