1. | Knowledge Base
  2. Country Specific Features and Restrictions

Saudi Arabia

Sender names

Alpha and numeric sender names are both available, more information about the Sender ID-s is available here.

Network operators require sender name pre-registration, otherwise, messages are rejected by the operators. The registration process may take up to a month.

The registration process requires:

  • Requested sender name
  • Company details - name, address, website URL
  • Content examples
  • Additional documentation to be filled in, signed and stamped
For registration, please reach out to our Support team

Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited marketing, or gambling content

Promotional senders are prohibited to be sent between 10 PM and 7 AM Saudi Arabia time zone (GMT +3) daily.

Added suffixes or prefixes for content - senders registered for promotional traffic must include the suffix (-AD) after the sender such as (XXXXXX-AD).

Delivery reports

Handset-based delivery reports. More information about delivery reports is available here.