1. | Knowledge Base
  2. Country Specific Features and Restrictions


Sender names

Alpha sender names are available, more information about the Sender ID-s is available here.

Network operators require sender name pre-registration - please contact support for more information. The messages will not pass unless the sender is registered.

Please note that only companies that have Singapore's local unique entity number can register - meaning that if you are a foreign company you firstly have to obtain a UEN by registering with the Accounting and Corporate Regulatory Authority (“ACRA”).

There is both a set-up and monthly fee for any senders.

Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited marketing, or gambling content.

Delivery reports

Handset-based delivery reports. More information about delivery reports is available here.