1. | Knowledge Base
  2. Country Specific Features and Restrictions

United States of America

Sender names

Alpha and numeric sender names get filtered by the operators and the messages do not go through. A toll-free number has to be set up for your account, which is used as the sender name when delivering the messages to the recipients - the same toll-free number can be used both in USA and Canada.

The monthly fee for the toll-free number is 5€

The registration process requires:

  • Company details - name, address, website URL
  • Content examples
  • Screenshots of opt-in process

Sending to his country also requires additional setup on your Messente account. To get started, please reach out to our Support team

Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited promotion, gambling, high-risk financial service, or illegal substance content.

Delivery reports

Handset-based delivery reports. More information about delivery reports is available here.