1. | Knowledge Base
  2. Country Specific Features and Restrictions


Sender names

Alpha sender name available, more information about the Sender ID-s is available here.

Network operators require sender name pre-registration, otherwise, messages are rejected by the operators. Registration can take up to a month.

The registration process requires:

  • Requested sender name
  • Company details - name, address, website URL
  • Content examples
  • Additional documents to be filled in, signed and stamped
For registration, please reach out to our Support team

Content restrictions

General restrictions apply, which are mentioned in our Terms and Conditions.

Marketing messages require opt-in and opt-out by the client. More information is available here.

No political, religious, unsolicited promotion, or gambling content. Adult and loan content is restricted. 

Avoid words like: uu dai, vay, lai suat, khuyen mai, promotion, sale up to, sale off, mien phi.

Delivery reports

Network-based delivery reports. More information about delivery reports is available here.